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Online Banking:
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Access by Phone:
361-293-9304 | 866-962-9304

Safety Tips

Safety Tips for Mobile Devices

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Personal Checks - Order & Status

Lost ATM/Debit Card

Please report a lost or stolen card to 1-800-264-4274.
This number applies to a standard ATM card or MasterCard Debit Card.

Keep your card safe:
Make a record of card numbers, expiration dates and phone numbers. Keep this record in a safe place, separate from where you keep your cards. Use this information when you report your cards lost or stolen.

  • Never put your account number or PIN on the outside of an envelope or a postcard.
  • Write down the toll-free emergency number and keep it with you, but separate from your card.
  • Don't give your debit or credit card number over the phone unless you've made the call.
  • Always check receipts against your monthly statements. Report any errors within 60 days of the statement mailing date.
  • Choose a personal identification number (PIN) that's different from other obvious numbers, like your phone or Social Security Number or your birthday.
  • Memorize your PIN and don't write it on anything in your wallet.